How do I create a support request (ticket)?

To send a request (ticket) to our support team, please follow the steps below:

1. Click on the “+” symbol in the top center area of the portal.

2. Now click on “Submit a ticket”.

3. Please fill out the form. You can also attach files up to 40 MB in size at the bottom. 

4. Finally click on “Submit”. A support member will process your request as quickly as possible. You will receive automatic email notifications about the status of your request. 

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